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Warranty Claim Information Form

 

The purpose of this form is to collect specific detailed information about your rod issue.We will follow up with you via email or telephone within 48 hrs to expedite your claim and get you back on the water in a timely manner. Failure to complete form may delay claim process.

 

Warranty Service Plans

Magnesium

Graphite 

Carbon Steel

KLX

ARGON

Helium 

Z Bone

Years To File A Claim after Purchase

1

1

3

5

Online Warranty Claim Form

Required

Required

Required

Required

Covers Manufacturer Defect

Yes

Yes

Yes

Yes

Covers Component Failure

Yes

Yes

Yes

Yes

Covers Accidents

No

No

No

No

Covers normal wear and tear

No

No

No

No

Proof of Purchase

Required

Required

Required

Required

Return Shipping Fee

case by case

case by case

case by case

case by case

Prorated Rod Replacement Cost

After 1 year

After 1  year

After 1  year

After 1  year

 

 

 

 

 

 

 


Warranty Claim Information Form

* All fields are required

Contact Info

Name:
Address:
City, State, Zip:
Cell Phone:
Home Phone:
Email:

Rod Info

Model #:
(for example: He2MHC70)
Serial #:
(if available, located near hook hanger)
Purchase Date:
Purchase Location:
Rod Age/Usage:
Do you have proof
of purchase/reciept?
Did you register your
warranty for this rod?
How was rod
broken or damaged?:
Other comments about warranty claim or issues with the rod.
Questions / Comments: