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Warranty Replacement Needed

Post new topic Reply to topic  Fishing Rods Forum Index » Helium LTA Fishing Rods
Author Message
jimzee79
4/28/08 12:09pm Warranty Replacement Needed Reply with quote
I had a bit of misfortune over the weekend. I broke about four inches off my He70MC while casting. I think the line got wrapped around the rod during the cast but I'm not sure. I was using 6 lb. Yozuri Hybrid Ultrasoft spooled onto a Daiwa Pixy for small shallow cranks. This sucks because it is my favorite rod. I need to know what I can do to have it replaced as soon as possible. I sent in my warranty card when I got the rod. I'm just not sure about the process of returning a damaged rod to have it replaced. Please help ASAP because I love fishing with this rod. Thanks!!
skeeter20i
4/28/08 8:18pm Reply with quote
You should call the office at (281) 259-8033, and ask Cindy, or Ryan the details on the waranty. The rod will need to be sent in to Kistler.
jimzee79
6/13/08 1:40pm Reply with quote
Thought I would give an update...Ryan took great care of me. You guys are a fine company. Until the next rod order, thanks again Ryan!!
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