by kistlero » 10/21/09 1:53pm
Thank you all for posting and/or taking the poll. After much research and surveys done over the last year, we have found the blue ringed guides used on some 2008 and earlier Helium LTA rods are not performing to a high enough standard, so I would like to make you guys an offer you can't refuse. We would like to pull these guides off of your rods in order to outfit you with a product that performs up to our high standards. I decided to this after reading a passage in the bible I'd like to share.
"Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. Each of you should look not only to your own interests, but also to the interests of others." - Phillipians 2:3-4
I believe if we do 'what is right' in God's eyes, he will bless us. I trust you will agree.
Kistler Rods would like to stand behind the components used on our blanks even though the previous guide manufacturer used has refused to accept responsibility for defective products. It was my mistake for trying to be different in the industry while supporting a US based company and remaining loyal instead of sticking with the best in the business, FUJI.
If you have a 2008 year model or earlier Helium LTA rod with the blue inserts that have fallen out of the frame, you are in luck. I will be happy to replace ALL your guides and tip, no matter how old or well used your rod might be if you will help us cover a nominal cost due to the extensive labor involved. After my rod technicians carefully strip away the old wraps/epoxy/guides, they will then rewrap your rod with a brand new set of FUJI ALCONITE conventional guides. If you just want us to fix one or two guides, we will be happy to replace these for free as a service to you. We'll have your rod performing better than ever and shipped back out to you in 4-8 weeks. Please let us know your requested date for return and we will do our best to get your rods back asap. Below is the breakdown on how to calculate the cost if you are interested taking advantage of this offer.
• Ex1. You have one rod that needs guides replaced:
1 x $25 = $25 + $20 return shipping = Total $45
• Ex2. You have two rods that need guides replaced:
2 x $25 = $50 + $20 return shipping = Total $70
Include a check or money order along with a NOTE explaining your requested preferences. Place both inside a envelope, taped to your rod inside the disposable container. Then package up your rod carefully and don't forget to insure it for the full replacement value. Ship it prepaid to our factory address found at the bottom of our web site. . Offer expires 12-31-09 or discontinued at our discretion.
Get your rods shipped to us as soon as possible and we will begin the process of upgrading so next season, you'll be fishing with more confidence than ever before.
Trey Kistler, Founder and President
Kistler Custom Fishing Rods