I ordered 6 packs of their 5" Senkos in color #222 recently. They didn't arrive when they should have. Turn's out, GY left off one digit in my "Ship To" addy. You'd think the local UPS office would have recognized my name and the 90% correct addy as I've gotten many shipments there over the years. The baits arrived today, about 6 days late after I called UPS and found out what their problem was.
I emailed GYCB and told them how disappointed I was and how I've been a customer since 1999 so I knew they had my addy.... Monica emailed me back and apologized for their mistake. She said she would give me four packs of any soft-plastic baits of my choice for my 'troubles'
Dan

