Dear Billy/Trey & Kistlerrods Staff. Sorry for not informing earlier regarding Z-Bone Rod that I've received somewhere a month ago.Nothing to say ...

Warranty Replacement Needed

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Warranty Replacement Needed

Postby jimzee79 » 4/28/08 1:09pm

I had a bit of misfortune over the weekend. I broke about four inches off my He70MC while casting. I think the line got wrapped around the rod during the cast but I'm not sure. I was using 6 lb. Yozuri Hybrid Ultrasoft spooled onto a Daiwa Pixy for small shallow cranks. This sucks because it is my favorite rod. I need to know what I can do to have it replaced as soon as possible. I sent in my warranty card when I got the rod. I'm just not sure about the process of returning a damaged rod to have it replaced. Please help ASAP because I love fishing with this rod. Thanks!!
jimzee79
 
Posts: 3
Joined: 3/7/07 2:51pm
Location: North Central WV

Postby skeeter20i » 4/28/08 9:18pm

You should call the office at (281) 259-8033, and ask Cindy, or Ryan the details on the waranty. The rod will need to be sent in to Kistler.
skeeter20i
 
Posts: 174
Joined: 1/2/08 10:38pm
Location: Louisiana

Postby jimzee79 » 6/13/08 2:40pm

Thought I would give an update...Ryan took great care of me. You guys are a fine company. Until the next rod order, thanks again Ryan!!
jimzee79
 
Posts: 3
Joined: 3/7/07 2:51pm
Location: North Central WV


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