Kistler Warranty Details

KISTLER "SMART" WARRANTY GUARANTEE

I hope you never have to deal with a damaged rod but we know things happen and that is why we offer the Kistler "SMART" Warranty Guarantee just in case you ever experience this unfortunate event.

To process a warranty claim efficiently, just contact our office by phone and speak with a helpful warranty department associate. You will receive the required "return authorization" number before we take further action regarding your "SMART" warranty. With your help, we will have you back on the water in a matter of days! Take advantage of our remarkable "FLASH" shipping service option that will save you both time and money!

I can appreciate good service just like my fellow anglers, therefore; it is my goal to treat you as fair as I would want to be treated. Therefore, registered rods aged less than 12 months from date of purchase will receive the maximum warranty which includes a newly upgraded year model at no charge or at a fraction of the original price, determined on a case by case basis. Other rods not registered and/or aged over 12 months from date of purchase will receive our limited warranty service which includes the pro-rated deductible toward newly upgraded year models at a significantly reduced price, to be determined on a case by case basis.

The Kistler "SMART" Warranty Guarantee combined with our "FLASH" shipping service option is a WIN-WIN deal! No hassles or delays… just good old fashion, quality customer service you would expect from Kistler Rods.

I would love to hear from you regarding any comments you may have about our fishing rods. Your input keeps us on top of our craftsmanship and helps us to create better products year after year.

Thank you for your past and future support of Kistler Rods,  

Trey Kistler