We have created the help section to provide information regarding our policies and procedures.

The FAQ (Frequently Asked Questions) section addresses common customer questions. The Shipping and Handling section provides information about the process and procedures that we employ in getting your purchase from here to there. The Ordering section provides some helpful information and assistance related to locating products, the order process, our warranty etc. The Security and Privacy section explains our procedures related to e-commerce transactions, and your personal information. The Site Map section offers you a visual method for searching the structure of our site. We welcome your questions or comments (Click Here to submit feedback) that you may have because that is how we know what we are doing right and what we need to do better.

Kistler Reward Points

Now on KistlerRods.com ... Earn reward points on purchases and for telling your friends about us. Spend your points on any order. How to Earn Earn 100…
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Frequently Asked Questions

Use the Frequently Asked Question section for immediate access to information about Kistler Rods products, services and other issues important to you,…
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Store Policies

Company policies on shipping, warranties, payment options, privacy and other store policies. Shipping Information Orders for in-stock items received before…
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Tell A Friend

The Kistler TELL A FRIEND is a great way to let your friends and family know what you want whatever the occasion. Simply find the product that you want…
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Privacy and Return Policies

What information do we collect? This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase…
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Shipping

FREE 2 Day Air over $299 and FREE Ground On Orders $199 and up! New Shipping rates as of January 2019
Region Order Total Method Cost
USA $0 - $99.99 US Postal Service up to 6 days $4.95
    UPS Ground 1-4 days $9.95
    UPS 2 DAY AIR $19.95
  $100 - $198.99 UPS Ground 1 - 4 days $19.95
  $199 - $298.99 UPS Ground 1 - 4 days FREE!
  $299 and more UPS 2 Day Air FREE!
  $0 - $298.99 UPS 2 Day Air $29.95
  All Orders UPS Next Day Air Overnight $49.95
  All Orders FedEx Next Day Air Overnight $49.95
Canada All Orders UPS or Fed Ex Air $59.95
World All Orders UPS or Fed Ex Air $99.95

Region: USA

Order Total: $0 - $99.99

Method: US Postal Service up to 6 days

$4.95

Order Total: $0 - $99.99

Method: UPS Ground 1-4 days

$9.95

Order Total: $0 - $99.99

Method: UPS 2 DAY AIR

$19.95

Order Total: $100 - $198.99

Method: UPS Ground 1 - 4 days

$19.95

Order Total: $199 - $298.99

UPS Ground 1 - 4 days

FREE!

Order Total: $299 and more

UPS 2 Day Air

FREE!

Order Total: $0 - $298.99

Method: UPS 2 DAY AIR

$29.95

All Orders

Method: UPS Next Day Air Overnight

$49.95

Region: Canada

All Orders

Method: UPS or Fed Ex Air

$59.95

Region: World

All Orders

Method: UPS or Fed Ex Air

$99.95
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